There are two main entry points to the Scotiabank Saddledome: The West entrance allows for direct access onto the main public concourse and west elevator. We recommend using this entrance for access to: Sections 201 – 228 Stairs to Press Levels 1 – 9 Platinum Club Alumni Lounge Terrace level suites 15 – 26 Super Suites 27, 202 and 203 The North side of the ‘Dome allows for direct access to the Club level and north elevator. We recommend using this entrance for access to: Club Sections 115 – 122 Club Suites 4101 – 4140 TELUS Club Buffet Saddleroom Grill (Take the elevator in the TELUS Club Lobby) Stairs to Press levels 10 – 18 (Take the elevator in the TELUS Club Lobby) Terrace level suites 1 – 14 (Take the elevator in the TELUS Club Lobby) Super Suites 1A, 207 and 208 (Take the elevator in the TELUS Club Lobby) Exiting and re-entering the building during events will not be permitted. Doors are generally open 1.5 hours prior to the event start time.

We solicit autographs from our hockey players for charitable purposes only. Requests must be submitted in writing on letterhead via mail. See Donations The Scotiabank Saddledome is not able to facilitate requests for autographs from performers visiting the venue.

ATM's are available at the following locations: North Telus Club Lobby Dutton's Lounge

In-game Energy Board Birthday / Welcome announcements may be submitted online to the respective teams: Flames Roughnecks Please note that announcements must be submitted at least 48 hours in advance of your selected game, are allocated on a first come first served basis, and are subject to editing for content & length. If your submission was missed, please contact our customer service team for a refund. Hitmen Wranglers Please note that announcements must be submitted at least 24 hours in advance of your selected game, are allocated on a first come first served basis, and are subject to editing for content & length. Announcements will be displayed during the second intermission for hockey games and halftime for lacrosse games. Messages deemed to contain inappropriate conduct will not be displayed.

Animals are not permitted in the Scotiabank Saddledome. Exceptions include guide, sign and signal dogs to persons with disabilities.

Alcohol is served at most Scotiabank Saddledome events. Our staff is trained in responsible alcohol management, through the provincially mandated 'Proserve and Protec Programs'. All guests may be asked to provide a form of government issued photo identification such as a valid Driver's License or passport which indicates the patron is at least 18 years of age. It is the Scotiabank Saddledome policy to request identification from any patron looking 30 years of age or younger. Any patron in the possession of alcoholic beverages on the premises may be requested to produce identification which must satisfy the foregoing requirements. No refunds will be offered for confiscated alcoholic beverages. Any patron who produces false identification or who passes alcohol to a minor will be subject to eviction and arrest. The Scotiabank Saddledome reserves the right to eject anyone under the legal drinking age of 18 years who is observed to be consuming alcohol on the premises. The Scotiabank Saddledome reserves the right to eject anyone who appears to be visibly intoxicated. The Scotiabank Saddledome reserves the right to refuse entry to anyone who appears to be visibly intoxicated. The Scotiabank Saddledome will not serve more than two alcoholic beverages to a patron at one time and we reserve the right to limit service to one drink per patron. The Scotiabank Saddledome will not serve any patron whom we believe to be intoxicated. Our concourse alcohol service will end at least one hour prior to the scheduled end of an event. We reserve the right to discontinue the sale of alcohol at any time. Patrons are not permitted to bring in alcoholic beverages of any kind into the Scotiabank Saddledome and may be subject to eviction by doing so. Any purchase of alcoholic beverages are intended for consumption in the Scotiabank Saddledome only and may not leave the building.

Bars located in the Scotiabank Saddledome include: Dutton's Original 16 Lounge - Open one to two hours prior to events* Telus Club Lounge - Open two hours prior to some events * Saddleroom Grill- Open two hours prior to most events * Alumni Lounge - Open one to one and a half hours prior to some events * Ultra Club - Open one to one and a half hours hour prior to some events * Sidecar – Open one to one and a half hours prior to some events * Opening times may vary by event. Please call our Customer Service Department at (403) 777-4646 (Option #1) or email customerservice@calgaryflames.com to confirm opening times for specific events.

FAQs Archive - Scotiabank Saddledome

Q: Air Horns, Whistles, Noisemakers & Laser Pointers

For the comfort and safety of all patrons, laser pointers, air horns and other mechanically enhanced noisemakers are not permitted in the Scotiabank Saddledome.