Bicycle racks are not available at the Scotiabank Saddledome, however, there are bicycle racks located on Stampede Park adjacent to the Saddledome.

Patrons are more than welcome to bring a pair of binoculars with them to the Scotiabank Saddledome to enhance your overall experience. The Scotiabank Saddledome does not rent binoculars.

Outside food and beverage are not permitted in the Scotiabank Saddledome at any time.

Calgary Flames, Calgary Hitmen and Calgary Roughnecks Ticket Office Monday through Friday 8:30 a.m. to 5:00 p.m. Saturday 9:00 a.m. to 4:00 p.m. Sunday Closed* Ticketmaster Event Box Office Flames, Roughnecks and Concert/Other Events 9:00 a.m. Hitmen Weeknights 1:00 p.m. Hitmen Weekend 9:00 a.m. *The Flames and Ticketmaster offices are open on Sunday event days only. During Calgary Flames games, the Box Office closes at the end of the 2nd intermission. During Calgary Hitmen games, the Box Office closes at the end of the 1st intermission. During Calgary Roughnecks games, the Box Office closes at the end of half-time. For concerts, the box office will close once the headline performer takes the stage. Location: The Calgary Flames and Ticketmaster Ticket Office is located on the north side of the Saddledome, located off 14th Avenue and 5th Street S.E. An 'Event Only' Box Office is located on the west side of the Saddledome at the +15 entrance and is open two hours prior to events.

If your seat is broken, please contact the nearest Usher, Security Officer or Guest Services Representative for further assistance.

For most events, children who have reached their second birthday must possess a valid ticket for entry into the Scotiabank Saddledome. Any child who has yet to reach their second birthday does not require a ticket, however, they may not occupy their own seat and must sit on a parent's or guardian's lap. Please note that for certain child-specific events, all children who have reached their first birthday require a ticket. For information regarding age policy for specific events, please call our Customer Service Department at 403-777-4646 (Option #1) or e-mail customerservice@calgaryflames.com