The Scotiabank Saddledome does not provide an area to check bags, coats or any other personal belongings. The exception is a coat check for The Club members only.

If you are attending a Scotiabank Saddledome event with a Club seat or suite ticket, there are two entry points available: North-East Entry - located on the north side of the Scotiabank Saddledome off 14th Avenue & 5th Street S.E. West Entry - through Dutton's Canadian Lounge located on the west side of the Scotiabank Saddledome under the yellow +15 walkway Your Club ticket will also allow you to dine in the Club Dining Room for those events the dining room is in operation. Dining charges are not included in the event ticket price. Reservations are highly recommended by calling 403-571-9733 .

Coat check services are offered for The Club ticket holders only during Calgary Flames hockey games. Coat checks are located at the North entrance to The Club near the Concierge Desk and on the West side at the entrance to The Club Dining Room.

Fan courtesy is an important element of enjoyment at the Scotiabank Saddledome and we request all guests be respectful of others around them. Any guest who interferes with the enjoyment of another individual during an event is subject to ejection from the building without a ticket refund, and/or other sanctions as determined by the Scotiabank Saddledome in its sole discretion. Unacceptable behaviours include, but are not limited to, the following: Standing on chairs Drunk and disorderly conduct Fighting or challenging others to fight "Mooning" or exposing private body parts Interference with or delay of the game / event Violations of the Scotiabank Saddledome event policies, including the NHL Fan Code of Conduct and this Scotiabank Saddledome Code of Conduct Violation of the local, provincial or federal laws and statutes Igniting and display of flames, i.e. lighters / matches, in the facility bowl Attempting to enter the field of play or stage, or any restricted area of the Scotiabank Saddledome, without the required permission, ticketing or accreditation Throwing, discharging or launching any liquid substance Willfully and maliciously disturbing another patron / employee with loud and unreasonable noise or conduct Using profanity and/or offensive words which may provoke a violent attack from others Use of abusive, profane or threatening language to the staff Taunting or using offensive language against the players, referees or performers Smoking or vaping anywhere inside the Scotiabank Saddledome, or within 10 m of any entrance to the Scotiabank Saddledome To enforce these policies, ushering and security personnel are located throughout the building during all events. Those who observe other patrons violating these policies should report the incident to the nearest building representative. The Scotiabank Saddledome has the right to address inappropriate behavior listed above or otherwise observed in its sole discretion, and failure to adhere to this Code of Conduct may result in eviction and other sanctions as determined by the Scotiabank Saddledome in its sole discretion. Ejected patrons will not receive a refund for their tickets or be compensated in any way for their loss. Whistle Policy - As a courtesy to your fellow ticketholders during Calgary Flames and Calgary Hitmen games, we ask that you do not walk around in the seating area until there is a stoppage in play.

Complaints regarding the provision of services to patrons should be directed to the Guest Services location at Section 226 on the main concourse or the Concierge Desk on The level. The Scotiabank Saddledome will use all reasonable efforts to resolve complaints appropriately. If a guest wishes to have a complaint investigated, please submit the complaint in writing to the Scotiabank Saddledome. Alternately, you can e-mail our Customer Service Department at customerservice@calgaryflames.com . Pre-paid postage Customer Comment Cards are also located at various stations throughout the building.

Information regarding upcoming events at the Scotiabank Saddledome is located on the home page of the http://www.scotiabanksaddledome.com/ website. Tickets for events at the Scotiabank Saddledome can be purchased at any Ticketmaster outlet, by calling the Charge-by-Phone number at 1-855-985-5000 or on the http://www.ticketmaster.ca/ website. To find out if a certain concert / event is coming to the Scotiabank Saddledome, please continue to check our website as it is updated as event information is confirmed.

The Scotiabank Saddledome offers a wide range of traditional and specialty food offerings in convenient locations for our patrons' enjoyment. For Flames games, in-seat food and beverage service is available to The Club seat patrons. Concessions include: Time Out (Hot Dogs, Popcorn, Snacks) Center Ice (Hot Dogs, Popcorn, Snacks) Pizza 73 Skyline Deli The Dog House (Speciality Hot Dogs) The Zone The Rotisserie As of 2021, Scotiabank Saddledome will be a cashless venue. For our Cashless Payment Policy please click here.

As of 2021, Scotiabank Saddledome will be a cashless venue. For our Cashless Payment Policy please click here.

Driving: The Scotiabank Saddledome main entrance is located on the north side of the Saddledome off 14th Avenue and 5th Street S.E. For detailed driving directions from your point of departure, click here Light Rail Transit: The Stampede Station location on the south LRT route is the stop closest to the Scotiabank Saddledome